If you are an existing Electra Energy customer and you have received your first bill, you can access your account by registering here.

You will need your Consumer Number, your Account Number, as well as an email address to complete the registration.

Your Consumer Number and Account Number appears in the top right corner on the front page of your Statement.

If you are having trouble registering, please feel free to contact us on 0800 968 736.

Please note: If you would like to continue receiving your paper bills in the mail, then please do not tick the 
‘Send my bills to my email address’ box.

If you need to access old energy accounts which are not visible through your My Account portal, please call our friendly Customer Care Team on 0800 968 736.